📝 Adult Family Home Evaluation Checklist — Washington State

 

📌 Identification & Licensing

☐ Home has a current Washington State Adult Family Home license posted and available for review (license should be visible).

☐ You’ve checked inspection history and deficiency reports (ask for past inspection and complaint reports).

☐ The home provides standardized disclosure of services and charges, as required by state law. 

 

🧑‍⚕️ Care & Staff

☐ Staff are kind, respectful, and communicate clearly.

☐ Ask how many caregivers are on shift during daytime and nighttime.

☐ There is awake staff at night (if needed for your loved one).

☐ Staff training includes First Aid/CPR, safe handling, dementia care (when needed), and continuing education.

☐ Staff speaks the preferred language of the resident (if language access matters).

☐ Check that there is a clear care plan tailored to your loved one’s needs.

☐ Understand Provider’s protocol for handling falls and other mishaps, including notifying family members.

 

🏡 Environment & Safety

☐ The home feels clean, comfortable, and home-like.

☐ Bedrooms are private or semi-private, have privacy features (curtains/blinds), and allow direct exit to hallways or common areas.

☐ Common areas are welcoming, well-lit, and large enough for all residents.

☐ Emergency evacuation plans are posted.

☐ Safety features in place: grab bars, non-slip flooring, working smoke/carbon monoxide detectors, secure stair access, etc.

☐ Outdoor areas are accessible and safe.

 

🍽 Meals & Nutrition

☐ Meals are served on a schedule that fits your loved one’s needs.

☐ Special dietary needs (allergies, diabetic, texture changes) are accommodated.

☐ You can speak with someone about menu planning and typical food options.

 

💊 Medical & Personal Care

☐ Assistance is provided with activities of daily living (bathing, dressing, toileting) as needed.

☐ Medication management protocols are in place and clearly explained.

☐ Care team includes or coordinates with nurses when necessary.

 

💬 Communication & Family Engagement

☐ Provider communicates openly and frequently with families.

☐ You feel comfortable asking questions about care and changes.

☐ There is a clear procedure for raising concerns or complaints.

 

📊 Cost & Contract

☐ You’ve reviewed a written contract listing costs and what’s included.

☐ You understand what services cost extra (e.g., special transportation, outings, extra care).

☐ You are clear on what daily care supplies the Provider includes and which are an additional cost (e.g. incontinence products, personal toiletries).

☐ Provider accepts the payment type(s) you plan to use (private pay, Medicaid, etc.).

☐ You know the process for billing and refunds.

 

🧠 Resident Well-Being

☐ Residents seem socially engaged and comfortable.

☐ Activities and outings are offered (if available).

☐ You can meet current residents/families (if appropriate).

☐ Provider sends regular updates to the family proactively and how often.

🛠 Legal & Advocacy

☐ You have contact information for:

• Adult Family Home complaint hotline

• Long-Term Care Ombudsman

• Washington Aging & Disability Services Administration

(These are usually posted in the home as required.)

  

✔️ Optional — Questions to Ask During a Visit

  • “How long has the home been operating?”

  • “What happens if my loved one’s care needs increase?”

  • “How often are care plans reviewed and updated?”

  • “Are there arrangements for medical appointments and transportation?”

  • “What steps do you take for infection control and emergencies?”

  • “Do you provide hospice support and my loved one can stay through their lifetime?”